Privacy & Terms

Your conversations

What happens to what I say to Anyan?

Nothing leaves this conversation and reaches another human being. Not one person — not at Anyan, not anywhere — reads what you say. There is no moderation team. There is no inbox somewhere filling up with people's conversations. Nobody is watching.

Here is exactly what happens, step by step.

You type something. It travels to Anyan's server.

Anyan's server is where your profile lives — your energy picture, your conversation history. This is what allows Anyan to remember you between sessions. It is stored securely. No one at Anyan accesses individual conversations. Your employer cannot access it. Your manager cannot access it. If you use Anyan through work, what reaches anyone else is the picture — the team's energy, and the shape of how each member reaches — never what you said, never what was asked, never what Anyan noticed about you in conversation. That is not a policy that someone could override. It is how the system is built.

Your words are then sent to the AI to generate a response.

The AI that powers Anyan's conversations is made by a company called Anthropic. This is the part people most often worry about — so here is what actually happens. Anyan never sends your name or email address to Anthropic. The conversation arrives there with no identity attached. Anthropic's system has no idea whose conversation it is. It processes your words, generates a response, and that is it. Anthropic does not store it beyond what is needed to run the service. They do not read it. They do not use it to train their AI.

So who actually sees what I say?

Nobody. The AI processes your words, generates a response, and Anthropic does not hold on to it. No human reads it. No human reviews it. What remains is your profile — held securely on Anyan's server, visible only to you.

One thing Anyan will never do.

Anyan is not a crisis service and does not pretend to be. If a conversation starts to feel heavier than an energy tool is the right place for, Anyan will say so — warmly, honestly — and point you toward somewhere better placed to help. That is the extent of it. Nothing gets reported. Nobody gets notified. The conversation remains yours.

The short version, if you want it.

No human reads your conversations. Ever. The AI processes them and Anthropic does not hold on to them. Your name is never attached to them. Your employer never sees them. Anyan is your Yan — and what you share here stays here.

Your profile

Your energy profile belongs to you — not Anyan, and not your employer if you use Yan through work. It travels with you if you change jobs. It stays yours if you stop subscribing. However you came to Yan, your profile is yours alone.

You can export your profile at any time from your account settings. You can also delete your account and all associated data — see "Deleting your account" below.

Circles

When you join a Circle, you choose what to share. The people in your Circle see your energy picture — not your companion conversations, not your raw scores, not anything beyond what you've consented to. You can leave any Circle at any time and your profile returns to private immediately.

The same separation applies in reverse: nothing about another person's Circle membership, conversations, or profile detail reaches you beyond the shared energy picture you've all agreed to see.

Team check-ins and 1:1 coaching

If you're part of a Anyan Teams workplace, your team runs structured check-ins — four short questions about how the week landed. Your responses to those check-ins go to your team lead (or the org admin running your team) as part of their coaching role. The rest of the team sees only the aggregate readback: themes, patterns, the shape of the week — never who said what.

This is a deliberate change from how we treated check-in data before 1 June 2026. We previously framed check-ins as anonymous; in practice we found the people running teams couldn't coach effectively without seeing who was carrying what. So we made it explicit: your team lead sees your responses, your teammates see only the aggregate. If you'd rather not respond to a check-in, you don't have to — opting out of a single check-in is fine.

If you're working with an accredited 1:1 coach on Anyan, the same applies in a smaller frame: your coach sees the responses you choose to share through 1:1 check-ins between sessions. Your coach does not see your conversations with Yan — those stay private to you.

What your teammates can see

If you're part of a Anyan Teams workplace, your team has a shared picture. It shows the team's blend of energies, and — for each member who has completed a profile — the shape of how that person reaches, and how that shape has moved over the months.

That means your teammates can see your shape, not only the team average. What they cannot see is any number: no scores, no percentages, no ranking. They cannot see your observations, your check-in free text, or anything you have said to Yan. The shape is a picture of where you reach across the four energies; it is not a score and it is never presented as one.

This changed on 24 July 2026. Before that, individual shapes were shown only where a member had switched sharing on in their account settings — but the question was never actually asked when people joined a team, so in practice the view was empty. We decided it was better for a team to see itself, and each other, than to keep a setting nobody had been offered. If you would rather not be in that picture, you can leave a team at any time from the team page, and your shape comes out of it.

Your conversations with Yan always stay private. No team lead, no coach, no facilitator, no admin ever sees them.

Deleting your account

You can delete your Anyan account at any time from account settings. Deletion is permanent and immediate. We will:

— Delete your profile, every assessment row you've completed, your conversation history with Yan, and your one-sentence anchors.
— Remove you from any Circles you've joined, and dissolve any Circles you owned that nobody else is in.
— Remove you from any team memberships you have (your historical contribution to the team picture is anonymised at this point — see below).
— Cancel any active Stripe subscriptions in your name.
— Remove you from our email lists.
— Send a single confirmation email to the address on file: "Your Anyan account has been deleted."

Note on team data: aggregate band counts that your contribution influenced (for example, "three people in this team are Naturally present in Spark") will continue to reflect historical reality at the moment of the count, but no individual data point will be traceable back to you. Your individual row in any team-energy-bands table is removed on deletion.

Once an account is deleted, it cannot be restored. If you change your mind later, you'll register again from scratch.

Backups, and what deletion means for them

We keep backups of the database so that a technical failure can't lose your profile. They are encrypted, kept off-site, and pruned automatically: daily copies are held for 30 days and monthly copies for 12 months, after which they are deleted.

When you delete your account, you are removed from the live database straight away. But a backup taken before you deleted still contains the data as it was on that date — that copy isn't rewritten, it simply ages out and is deleted on the schedule above (within 12 months at most). In the rare event we ever have to restore from a backup after a failure, anyone who had asked to be deleted in the meantime is deleted again immediately after the restore, so a restore never brings a deleted account back.

The legal version

A formal terms and conditions document is being prepared with legal input and will appear here before public launch.